SALE Extended! Up to 30% OFF EVERYTHING!

FAQ

CAN I USE MORE THAN ONE DISCOUNT CODE ON MY ORDER?

 Our system is set up to allow one discount code per order.  If you have multiple discount codes, just make sure to pick the best one!

WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, usually 2-5 business days.

Most orders are shipped within 3-5 business days after receipt of payment.

You will receive notification of both processing and shipment.  All orders will ship from our local Utah location. 

Please make sure to provide the correct shipping address.  We cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

WHAT IS YOUR RETURN POLICY?

Please see our Return Policy

WHEN WILL MY ITEMS ARRIVE?

Most items should be received within 3-6 business days. Some items may be back ordered, if this is the case we will notify you immediately to make the necessary arrangements.

WHERE ARE MY ITEMS COMING FROM?

We source our products from all over the world.  Currently we are stocking all inventory in our home warehouse which is located in a small town just outside Salt Lake City, Utah.  

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, some items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries as the packages may not arrive on the same day. Each package will have delivery confirmation tracking and you will be notified regularly via email or Facebook Messenger about the progress and updated delivery time status. If you have any other questions, please contact us.

DO YOU SHIP OUTSIDE OF THE UNITED STATES?

We are only able to ship within the United States at this time, with the exception of APO/FPO/DPO addresses. We apologize for any inconvenience.

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from the Manufacturer Suggested Retail Price or from competitor market analysis. 

DO YOU SELL WHOLESALE?

Yes. Email us for details about application process. Email: contact@theglobalstitch.com