RETURNS & EXCHANGES
We accept returns and exchanges if we are contacted via email at: firstname.lastname@example.org and the return is received within 30 days of receiving your order. All items must be returned to us in their original and unused condition with original packaging. Once items are received and inspected, we will issue a refund or exchange less shipping charges. Your refund will be issued in the original payment method. See the legal Refund Policy here.
If a product you receive is defective, please contact us within 48 hours. Defective products include holes, large misprints, and broken zippers.
PLEASE NOTE: Many of our products are handcrafted by global artisans. Often no machines are involved in production and there will be small blemishes and imperfections, which we consider part of their unique charm. These are not considered defective.